JRA Admin Command Center
System Performance
Track qualified booking rate, call quality, agent performance, and the work needed to reach the 70% target.
Last 30 days
All companies
Qualified Booking Rate Goal
70%
Needs improvement
Current
0%
Gap
0 pts
Qualified calls
0
Excluded calls
0
Qualified calls exclude spam, wrong numbers, outside-area calls, and admin-only appointment calls.
Qualified Booking Rate Trend
70% goal line
Feedback to JRA
What should Jenny improve?
Human Call Data Readiness
Matching preview
Voice Lab
Test Jenny, Workiz, and Realtime settings
JRA admin only
Call Library
Selected client
AI Caller Test Lab
Scenario Queue
Recent Test Runs
Outbound Test Calls